Job Description

Summary

We are seeking a proactive and adaptable Intern to join our team for a dynamic, rotational internship experience. This internship offers a unique opportunity to gain hands-on exposure to a wide range of departments within a financial services firm. The ideal candidate is a self-starter who enjoys learning, can manage multiple tasks, and is excited about working with various mentors and teams across the organization. This role is designed to foster professional development and provide valuable insight into the inner workings of a collaborative and mission-driven company.

Essential Functions

• Assist various departments with day-to-day operations and project-based work.
• Participate in department-specific tasks such as data entry, document preparation, process tracking, or research.
• Shadow professionals in different areas to understand workflows, cross-functional collaboration, and business priorities.
• Contribute to team meetings, offering insights or feedback on department initiatives.
• Coordinate and assist with internal events or employee engagement activities.
• Perform general administrative duties including scheduling, scanning, organizing, and preparing materials.
• Maintain confidentiality and professionalism while interacting with employees at all levels

Qualifications and Skills

• Currently pursuing a bachelor’s degree in Business Administration, Finance, Accounting, Organizational Development, Economics or a related field.
• High school diploma or recognized equivalent (e.g. GED) required.
• Interest in a career in Human Resources or organizational development.
• Excellent interpersonal and written communication skills.
• Detail-oriented with excellent organizational and time-management abilities.
• Capacity to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with HRIS is a plus.
• Ability to maintain confidentiality and demonstrate professional discretion with integrity.
• Strong attention to detail and organizational skills.

What You’ll Gain

• Broad exposure to multiple departments in a financial services environment.
• A chance to explore potential career paths and professional interests.
• One-on-one mentorship and support from experienced team members.
• Development of transferable skills in communication, organization, time management, and problem-solving.
• Enhance communication, problem-solving, and administrative skills.

  Work Environment

This job operates in a hybrid setting, splitting time between professional office environment and remote home office set up. In both scenarios, this role routinely uses standard office equipment, including electronic keyboard, mouse, and telephone.

• Office Call Center: When in the office, the environment is a typical call center within a professional office setting. This includes working alongside other team members in a structured setting, which may involve background noise and the necessity for cooperative and coordinated team interactions.
• Remote Home Office: When working remotely, the employee is expected to maintain a dedicated and quiet workspace free from distractions, mirroring the professional standards of the call center environment. Employees must ensure a reliable internet connection and the capability to securely access company systems.

 Both environments require the ability to maintain high productivity and consistent communication standards. The company may provide specific guidelines on the home office setup to ensure compliance with security and performance requirements.

Commitment to Diversity and Equal Opportunity

Real Time Resolutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates of all backgrounds and experiences to apply.

Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. This position is primarily office based and extensively involves telecommunications.

• Voice Clarity and Communication : Regular use of a clear, articulate, and professional speaking voice essential for effective customer communication. This role requires continuous verbal interactions, making the ability to speak clearly and intelligibly a fundamental job requirement.
• Prolonged Sedentary Work : Employees will typically spend extended periods seated, engaging in telephone conversations and computer work. Comfort with prolonged sitting and screen use is necessary.
• Repetitive Hand and Wrist Motions: Frequent use of hands and wrists for typing and navigating computer systems is required.
• Occasional Lifting: Employees might need to lift and handle office supplies up to 20 pounds occasionally.

 These requirements are considered essential for the performance of this job’s duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work.

Position Type/Expected Hours of Work

This is an internship position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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