Overview
Director of Sales & Marketing
Residence Inn Cincinnati Downtown/The Phelps | A Historic, All-Suite Hotel in the Heart of the City
Come Grow With Us!
We are seeking a dynamic Director of Sales & Marketing to lead the commercial strategy for the Residence Inn Cincinnati Downtown/The Phelps , a unique all-suite hotel housed in the beautifully restored Phelps Building in the heart of Cincinnati. This property blends historic charm with extended stay comfort and panoramic views from its rooftop restaurant and bar, making it a sought-after destination for both business and leisure travelers. As part of the Pyramid Global Hospitality portfolio, you’ll be joining an organization that puts its people first, supports long-term career growth, and leads the industry with best-in-class tools and resources.
The Opportunity
We are looking for a driven and visionary sales leader who thrives in a hands-on role and brings creativity, accountability, and strategy to the table. This position requires a proactive, energetic, and forward-thinking individual who is passionate about building business and leading people.
Key Responsibilities
Lead the hotel’s total revenue strategy, overseeing group, business travel, extended stay, and catering/banquet segments.
Develop and implement a cohesive Sales & Marketing business plan including Direct Sales, Revenue Management, Ecommerce, and Public Relations.
Drive demand generation through strategic outbound sales, marketing campaigns, and yield management strategies.
Collaborate with the General Manager, Corporate and Regional leaders, and Ownership to execute sales goals, analyze trends, and identify new revenue opportunities.
Lead, mentor, and hold accountable the Sales & Event team, ensuring high performance and professional growth.
Foster community and industry relationships through active involvement in associations, events, and civic engagement.
Oversee financial forecasting, budgeting, and contract negotiations to maximize profitability.
Leverage Marriott systems and tools (CI/TY, MARSHA, FSPMS) to manage pipeline, reporting, and account performance.
Actively participate in client meetings, site visits, networking functions, and sales trips as needed.
Minimum of 3 years of hotel sales leadership experience, preferably in a full-service or extended stay environment.
Proven success leading commercial strategy and achieving revenue growth across multiple segments.
Strong experience in group, business transient, and catering sales with emphasis on corporate, association, and SMERF markets.
Financial acumen and comfort analyzing data, forecasting, and managing across all sales segments.
Proficiency in sales systems (Marriott systems preferred), Microsoft Office Suite, and CRM tools.
Excellent verbal and written communication skills; able to present confidently to ownership and senior leadership.
Familiarity with digital marketing, social media engagement, and eCommerce best practices.
Bachelor’s degree in Business, Hospitality, Marketing, or related field preferred.
Why Join Us?
#keyexec
PI7b09c33d331e-25405-37701918
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