Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing mainly on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities. Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services. Promote bundled products to ensure the best solution for the customer. Exceed departmental financial and unit targets. Stay informed about the competitive landscape and emerging technologies to position Comcast Business Services effectively in the marketplace.

Job Description

Core Responsibilities

• Develop territory by establishing local business partnerships, organizational affiliations, and enhancing Comcast’s positioning and brand locally.
• Maintain quality sales records and prepare sales and activity reports as required.
• Ensure customer satisfaction and support a positive impression of the Comcast Experience.
• Drive new acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Generate new leads through prospecting activities such as cold calling, canvassing, referrals, and partnerships.
• Focus on advanced communication solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identify areas for improvement through a consultative approach to enhance clients' internal and external communication effectiveness.
• Manage a high-activity territory with a comprehensive business plan.
• Collaborate with technical, customer service, and support staff to ensure seamless sales and customer satisfaction, driving revenue growth.
• Maintain a pipeline of qualified prospects to meet or exceed sales quotas.
• Stay knowledgeable about Comcast products and services to facilitate sales efforts.
• Achieve and surpass sales and quality objectives.
• Adhere to company standards and maintain professionalism.
• Maintain punctuality, regular attendance, and consistency.
• Perform other duties as assigned.

Employees at all levels are expected to:

• Understand and follow our Operating Principles.
• Own the customer experience by prioritizing customer needs and promoting digital options.
• Be enthusiastic learners and advocates of our products and services.
• Work collaboratively as a team and be receptive to new ideas.
• Participate actively in the Net Promoter System to gather feedback and improve service quality.
• Drive results and support growth.
• Promote inclusion and diversity.
• Act ethically and responsibly for customers, colleagues, investors, and communities.

Disclaimer:

• This description indicates the general nature and level of work and is not exhaustive of all duties, responsibilities, and qualifications.

Skills

Adaptability, Communication, Critical Thinking, Problem Solving, Customer Focus, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $75,000; Total Target Compensation (including Commission): $125,000. Opportunities for earning above targets are available for overachievement. Comcast offers comprehensive benefits tailored to support employees physically, financially, and emotionally. For more details, visit our compensation and benefits summary on the careers site.

The application window is 30 days from posting unless closed earlier due to applicant volume.

Education

Bachelor's Degree preferred; relevant experience or coursework may be considered.

Relevant Work Experience

5-7 Years in related roles.

Comcast is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or genetic information. We comply with applicable laws regarding criminal history and fair chance hiring policies.

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