Job Description

Job Description

Job Description

Description:

Position Summary

Provides valet parking services for Chinook Winds Gaming Center. Also provide excellent customer service to the guests.

Essential Functions

• Greets/welcomes customers & provides information regarding Chinook Winds Casino Resort.
• Distribute valet parking tickets and secures keys with parking information, ensuring all policies and procedures are followed.
• Drives/retrieves customer’s cars to/from valet parking lot.
• Maintain and provide information to customers regarding Chinook Winds events, promotions, and services.
• Maintains security of customer’s keys.
• Performs general upkeep to the valet receiving and parking areas.
• Identifies and reports any irregular, unsafe, or hazardous conditions.
• All Valets are required to run to and from valet parking lot.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Provides input or recommendations for improvements and changes in processes or services.
• Occasionally assists shuttle bus driver during breaks, and other high-demand times to operate shuttle.
• All other duties as assigned.

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 OR OLDER

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High school diploma or GED preferred.

Experience

One year of valet attendant experience preferred.

Certificates & Licenses:

Valid Driver’s license

Siletz Tribal Gaming License

Other Requirements

Excellent driving record.

Experience & demonstrated ability operating a variety of motor vehicles, including both automatic and manual transmissions.

Must be able to run to and from the valet parking area.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Physical Demands

• Stand Frequently
• Walk Frequently
• Sit Occasionally
• Handling/Fingering Constantly
• Reach Outward Constantly
• Reach Above Shoulder Occasionally
• Climb Occasionally
• Crawl Occasionally
• Squat or Kneel Occasionally
• Bend Occasionally
• Run Frequently

Lift/Carry

• 10 lbs or less Frequently
• 11-20 lbs Frequently
• 21-50 lbs Occasionally
• 51-100 lbs Occasionally
• Over 100 lbs Not Applicable

Push/Pull

• 12 lbs or less Frequently
• 13-25 lbs Occasionally
• 26-40 lbs Occasionally
• 41-100 lbs Occasionally

Work Environment

While performing the duties of this job, the employee is required to run for up to 8 hours, stand, and walk. The weather you are required to work in may vary. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

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