Job Description

Job Description

Job Description

Join Our Team as a Valet Attendant at the Embassy Suites by Hilton Asheville Downtown!

At Parks Hospitality Group , we are looking for a friendly and reliable Valet Attendant to join our team. In this role, you will provide exceptional customer service by assisting guests with their vehicles, luggage, and offering local information to ensure a smooth and pleasant experience for all guests.

What You’ll Do:

• Greet guests warmly and assist with parking and retrieving their vehicles.
• Safely park guests' vehicles in designated areas, ensuring security and proper positioning.
• Retrieve guests' vehicles promptly upon request, ensuring minimal wait times.
• Maintain accurate records of parked vehicles, including ticketing and documenting any damages or special instructions.
• Provide information about hotel amenities, local attractions, and transportation options to guests.
• Maintain cleanliness and organization in the valet parking area.
• Assist with luggage loading/unloading as needed.
• Follow safety protocols, traffic laws, and hotel procedures when handling vehicles.
• Handle guest inquiries and requests in a professional and courteous manner.

What You’ll Need:

• High school diploma or equivalent.
• A valid driver's license with a clean driving record.
• Previous experience in a valet or customer service role is preferred but not required.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to stand, walk, run, and lift for extended periods.
• Excellent customer service and communication skills.
• Ability to work outdoors in various weather conditions.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

Embassy Suites by Hilton Asheville | 192 Haywood Street, Asheville, NC 28801

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